Job Description
The Opportunity
Join a thriving, high-volume Allergy & Immunology practice as our Practice Administrator . Supporting a dedicated Physician and Physician Assistant across three locations, you will serve as the operational backbone of our organization. We are looking for a financially-savvy leader who can bridge the gap between clinical excellence and business precision.
Key Leadership Pillars
· Financial Stewardship: Take full ownership of the General Ledger. You will manage QuickBooks, AP, bank reconciliations, and payroll cycles—including the filing of Forms 941, 940, and W2/W3.
· Strategic Reporting: Transform data into insights by preparing monthly financial statements and executive summaries that guide the practice’s growth.
· Operational Harmony: Lead a diverse team of medical and administrative professionals. You will be the "glue" that ensures cross-functional communication and efficiency across our Ellicott City, Glen Burnie, and Lutherville offices.
· Systems Expertise: Master our Practice Management software to optimize scheduling, billing, and patient flow
Key HR Responsibilities:
· Talent Acquisition and Onboarding : Managing the full hiring cycle, including recruiting, interviewing, and training new front-desk and clinical staff to ensure competence.
· Performance Management : Conducting annual performance reviews, setting goals, providing constructive feedback, and handling disciplinary actions or terminations.
· Staff Scheduling and Payroll : Reviewing and approving bi-weekly time sheets, creating and managing employee schedules, approving time-off requests, and managing optimal staffing levels based on patient need.
· Compliance and Risk Management : Ensuring the practice adheres to all federal, state, and local employment laws (EEO) and healthcare regulations (HIPAA, OSHA).
· Culture and Team Development : Fostering a supportive team environment, conducting regular staff meetings, resolving interpersonal conflicts, and managing staff engagement.
Key Operational Responsibilities
· Financial Management : Overseeing billing and collections, and managing accounts payable.
· Workflow Optimization : Implementing policies and technology, such as EHR updates, to improve patient flow and efficiency.
· Patient Relations : Ensuring exceptional patient satisfaction by resolving escalated complaints and managing customer service initiatives.
Key Skills Needed
· Leadership and People Management : Ability to motivate a diverse team, resolve conflicts, and drive staff engagement.
· Regulatory Knowledge : Thorough understanding of HIPAA, OSHA, and employment-related laws.
· Communication : Empathetic, clear, and professional communication with staff, providers, and patients.
· Problem-Solving : Ability to think critically, assess situations quickly, and implement practical solutions under pressure
Qualifications for Success
· Education: A Bachelor’s Degree in Business Management is required.
· Proven Tenure: At least 5 years of successful medical office management experience.
· Technical Mastery: Advanced proficiency in QuickBooks , Excel , and Microsoft Outlook.
· Management Style: A proactive communicator who can manage personnel across multiple physical locations while maintaining a unified culture.
Submit your resume to ads@mardiney.com
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