The Airport Customer Service (ACS) Above and Below Wing Ambassador intern is a position that aims to help Delta Air Lines achieve its divisional goals and contribute to its overall success. The intern assigned to this position will have individual duties to complete but will also be expected to work on a larger project that will be presented to Leadership at the end of the semester. This intern position will be located Delta Air Lines, JFK Airport Terminal 4, New York 11430, United States.
As part of the Customer Experience business unit, Airport Customer Service (ACS) and Cargo (CGO) directly impact Delta's customers from welcoming them at the ticketing counter to providing a clean and enjoyable airport experience to ensure on-time bag arrival when they land at their destination. ACS and Cargo support over 22,000 of the best airport operations professionals in the industry across 300 destinations, 52 countries, and six continents.
Students joining the Internship Program with Airport Customer Service (ACS) will be assigned to work on a team based on the availability of opportunities, the needs of the business, and the matching of skills and career interests. Specific responsibilities for each assignment will be discussed with candidates selected for an interview. The teams include:
Gain hands on experience in airport operation by supporting both customer-facing and ramp activities. Interns will learn how Delta teams work together to ensure safe, efficient departures and arrivals while delivering excellent customer service.
Work alongside the Premium Customer Service team to support high-value customers and enhance the airport travel experience. Interns will gain exposure to hospitality, customer engagement, and premium service operations.
Explore the operation behind delivering an exceptional inflight experience. Interns will learn how onboard teams support flight attendants, manage catering and supplies, and ensure cabin readiness for customers.
Discover the fast-paced world of airline flight operations. Interns will gain insight into how pilots, dispatchers, and operational teams work together to maintain safety, reliability, and on-time performance across the network.
Participants are trained in Ramp Control and Deicing Procedures. You will be assigned an area each day via a supervisor. Participants are moved to additional locations if necessary, depending on business need.
Pre-planning and monitoring of aircraft deicing/anti-icing procedures and operation Acts as the primary point of contact for the coordination on all aircraft deicing/anti-icing services in the station Maintains the daily roster of estimated flight interruptions and deicing vehicles required to support the deicing operation Communicates the appropriate remote deicing locations to all ramp controllers Coordinates aircraft locations via deicing platform (Icelink) to pad commanders
Ramp Controller is responsible for movement of all operating aircraft (under their own power or tow) in the designated Delta controlled ground movement areas (i.e., apron, ramp, hangar, etc.) Primary contact between the FAA, ATC, Airport Authority, Terminal Operator and Delta in the coordination of aircraft movement Gives pushback authorization and taxi clearance for departing flights. Communicates effectively with Gate Keeper, MTC, Move Team, FAA Liaison, Metering Coordinators, and terminal 4 operator (IAT) to provide efficient movement and adjust to any changes. Maintain situational awareness and immediately interject additional communications when potential traffic conflicts are anticipated or arise that may cause incident or potential accident. Communicate pertinent information from the crew to respective areas only when it impedes traffic management or aircraft has an emergency. All other times instruct pilots to utilize Operations Frequencies. Pertinent Info included but not limited to: Ground equipment blocking gate, A/C waiting for parkers, FOD on the ramp, medical emergencies, mechanical problems.
...are applying and laid off job seekers are also competing for entry level job positions. We at Synergisticit understand the... ...looking for entry-level software programmers, Java full stack developers, Python/Java developers, data analysts/data scientists, data engineers...
...activities and projects.General responsibilities include:1. Develop statistically based input parameters from experimental or literature data... ...options is available with a personal financial planner to assist you. The Plan is a pre-tax Safe Harbor 401(k) Retirement Savings...
...then we should chat.ResponsibilitiesViden Marketing is seeking a detail-driven Web & Graphic Designer who excels at producing high-quality, on-brand creative across web, print, and digital channels. This role is perfect for someone with experience in web development...
...Join a supportive Wrentham dental practice as a part-time RDH working Mondays & Wednesdays. # Welcoming & Team-Oriented Environment... ...Key Responsibilities: Deliver high-quality preventive dental hygiene care, maintain clear patient communication, ensure a comfortable...
...Human Rights Campaign One of the Best Places to Work for Disability Inclusion by Disability:IN and the American Association of People with Disabilities One of the Best Places for Diverse & Women Managers to Work by Diversity MBAMagazine Top ratings in patient...