Job Description

Billing Specialist

Konica Minolta currently has an exciting opportunity for a Billing Specialist! The Billing Specialist plays a critical role in ensuring the accurate and timely generation of customer invoices in alignment with corporate billing standards. This position supports both internal and external stakeholders by resolving billing inquiries, maintaining compliance with established procedures, and contributing to a high level of customer satisfaction through precision, responsiveness, and professionalism.

Responsibilities:

• Prepare and issue accurate customer invoices in accordance with established billing schedules and contractual terms.
• Investigate and resolve billing discrepancies, including cancellations, rebills, credit/debit memos, and disputed charges.
• Conduct invoice audits using SAP and other reporting tools to ensure data integrity and compliance.
• Validate order details and meter reads for account-specific billing requirements.
• Collaborate with internal departments and customers to gather necessary information for invoice accuracy.
• Respond promptly to billing-related inquiries via phone, email, and fax using the call center platform.
• Provide coverage and support during team member absences, special projects, and peak periods.
• Maintain strict adherence to Konica Minolta's billing policies, procedures, and documentation standards.

Qualifications:

• Minimum of 2 years of professional experience in billing, invoicing, or accounts receivable, preferably within an SAP environment.
• High school diploma or equivalent required; associate degree or higher preferred.
• Prior experience in a fast-paced, customer-facing billing environment is highly desirable.
• Exceptional attention to detail and commitment to quality.
• Strong verbal and written communication skills.
• Ability to manage multiple priorities in a dynamic, deadline-driven environment.
• Collaborative team player with a proactive and adaptable mindset.
• Customer-focused with a professional and courteous approach.
• Proficient in Microsoft Excel; experience with SAP or similar ERP systems preferred.

About Konica Minolta:

Konica Minolta Business Solutions' (Konica Minolta) journey started more than 150 years ago, with a vision to see and do things differently. The company partners with clients to Give Shape to Ideas by supporting their digital transformation through its expansive Intelligent Connected Workplace portfolio. Its business technology offerings include IT Services, intelligent information management, video security solutions and managed print services, as well as office technology and industrial and commercial print solutions. 2025 marks Konica Minolta's 20th anniversary in production print, for which it celebrates "20 Years of Excellence, Innovation and Impact," and continues to lead the way in digital commercial printing. This year also commemorates 20 years of Konica Minolta's bizhub brand. Over the past two decades, the bizhub series has revolutionized office technology and redefined how businesses operate. It has continuously evolved to meet the needs of modern workplaces, fueled by advances in technology and a commitment to innovation.

Konica Minolta is proud to be ranked on the Forbes 2025 America's Best Large Employers list, included on CRN's MSP 500 list numerous times; recognized as the #1 Brand for Customer Loyalty in the MFP Office Copier Market by Brand Keys for eighteen consecutive years and presented with Keypoint Intelligence's BLI 2025 and 2021 A3 Line of The Year and BLI 2021-2023 Most Color Consistent A3 Brand Awards for its bizhub One i-Series.

Konica Minolta operates on a North American Shared Services model, which aligns cross-border priorities and enhances delivery to its field organization. This combines service functions in the U.S. and Canada, ultimately providing more resources to support areas such as sales administration, logistics and supply chain, marketing, product planning, finance, IT, HR and legal.

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